Southwest Airlines’ Communication/Public Relations Internships span across several different teams within the Communication and Outreach Department and also include communication teams within other Departments such as the Customer Relations/Rapid Rewards Department. While Interns in C&O will be asked to support multiple teams at times, and assist in a variety of projects, if selected, you will work full time as a Team Member within one of the teams.

Basic Qualifications:

  • Progress towards degree, major, or minor in a Communications, Public Relations, Journalism, Emerging Media Marketing, Business, or related field required.
  • Minimum Junior status.
  • To be eligible, you must be currently enrolled as a full time student (minimum 12 credit hours).
  • Maintained 3.0 or above cumulative GPA.


  • Communications related work experience preferred (part-time jobs, internships, etc).
  • Writing experience preferred (school newsletter, business, or creative).
  • Experience writing Press Releases.
  • Experience with Editing Communications preferred.
  • Experience using the AdobeSuite a plus.
  • Experience with PhotoShop is a plus.
  • Leadership experience is a plus.
  • Participation in trade/industry organizations, community involvement, and/or school clubs preferred.
  • Event planning experience preferred.
  • Experience with Media Management tools such as Cision is preferred for External Communication Team
  • Experience with Social Media Measurement Tools is preferred.
  • Knowledge and skills in using social media platforms (Twitter, Facebook, YouTube) preferred for External Communication Team
  • Experience using Documentum (or other content management system) is a plus.

Skills/Abilities/Knowledge/Work Style:

  •  Excellent oral and written communication skills required. Must possess a strong proficiency of the English language, including superior grammar, spelling, and organizational skills.
  • Ability to write in the Brand Voice.
  • Proficient with Microsoft Office Applications, specifically Word, Excel, and PowerPoint required.
  • Understanding of the airline/travel industry is a plus.
  • Possess a strong understanding of how Customers and Employees use communication channels to communicate with the Southwest brand.
  • Ability to work independently and the willingness to function as part of a Team.
  • Ability to handle multiple projects under tight deadlines and work well under pressure.
  • Must have ability to comprehend, proofread, and edit a variety of documents with a keen eye for accuracy and attention to detail.
  • Must handle confidential and sensitive information with the utmost professionalism.
  • Must be able to present self well to meet public and have the ability to present in large or small settings. Public speaking skills and/or experience a plus.

Please be prepared to provide the following information (if requested):

  •  Resume.
  • Unofficial transcript.
  • “Why Southwest Airlines” essay (Length determined by author).
  • Letters of Recommendation.

Time Commitment:

  • Full-time – 40 hours/week.


  • $15 hourly + flight privileges.

This position is located in Dallas, Texas at the Southwest Airlines Headquarters building.

All students must apply online at careers.southwestair.com

Please print/save the job description because it won’t be available after you apply

Applications close this Friday, September 13, 2019.